Privacy Policy

This Privacy Policy (hereinafter referred to as the "Privacy Policy") governs the processing of your personal data during your visit to our website https://www.mateco.mx/ (hereinafter referred to as the "Website"), your communication with us via email, phone, and social media channels (hereinafter referred to as the "Social Media Channels," e.g., Facebook, LinkedIn...), and any order or purchase through one of our online stores (hereinafter referred to as the "Online Stores," e.g., (Second-Hand Material).

NOTE 1: This Privacy Policy does not concern the processing of personal data of individuals who choose to apply for a job through our online job application platform. The processing of personal data through the job application platform is governed by a separate data privacy statement, available through the platform itself.

NOTE 2: If you would like information on how we process personal data through cookies, social media plugins, pixels, and other tracking technologies, please refer to our Cookie Policy.

1. General

Provisions

1. RENTADORA DE MAQUINARIA Y TECNOLOGIA PARA CONSTRUCCION con domicilio en : FRACC INDUSTRIAL EL TREBOL DE TEPOTZOTLAN Calle PUENTE TLACATECO Y CALLE PROLONGACIÓN AVENIDA DE LA INDUSTRIA, TEPOTZOTLAN, C.P. 54610 (hereinafter referred to as "we," "us," "our"), is the company responsible for processing your personal data. You can contact us by sending an email to info@mateco.mx.

2. Any term starting with a capital letter shall be defined by explicit reference in this Privacy Policy. Wherever possible given the context, terms in the singular will also include the plural and vice versa.

3. References to specific laws or regulations shall include any amendments, replacements, or repeals of such laws or regulations, including related executive decisions.

4. We reserve the right to modify, change, or edit the Privacy Policy at our discretion and from time to time. Such modification, change, or edit will be communicated via the Website.

2. TYPES OF PERSONAL DATA WE PROCESS

Provisions

1. Each time you use our Website, Online Stores, and Social Media Channels, we collect:

technical information related to the device you use, such as your IP address, browser type, geographic location, and operating system;
information about your browsing behavior, such as the duration of your visit, links clicked, pages visited, and the number of times you visit a page.

2. When you fill out the contact form on our Website or contact us via email, phone, fax, or Social Media Channels, we collect:

basic identity information you provide, such as your name, email address, postal address, phone number, the company you work for, and your position;
the content of your communication and the technical details of the communication itself (whom you contact, date, and time, etc.);
your preferences regarding receiving our email communications, such as newsletters, promotions, announcements, etc., if you have opted to receive such communications and indicated your preferences in the Preference Center;
publicly available information from your profile on Social Media Channels;
any other personal data you choose to provide to us.

3. When you place an order in one of our Online Stores, as a customer or supplier, we collect:

basic identity information needed to process your order, such as your name, company, position, postal address, and phone number;
details related to the order itself.

4. All personal data mentioned above is received directly from you. We may receive additional information about your preferences and browsing behavior from partners such as Google, Facebook, Yandex, and AddThis/Oracle. If you need more information about the personal data these parties process about you and make available to third parties, we encourage you to review their respective privacy policies:

Google: www.google.com/intl/en/policies/privacy/
Facebook: www.facebook.com/about/privacy
Yandex: yandex.com/legal/privacy
AddThis/Oracle: www.addthis.com/privacy/

3. PURPOSES OF DATA PROCESSING

Provisions

1. We process your personal data to provide you with the information, products, and services you request through the Website, email, phone, fax, Social Media Channels, and Online Stores in a personalized and efficient manner.

2. We process your personal data for marketing purposes, that is, so that we or our selected partners can provide you with personalized communications, promotions, offers, and other announcements.

Unless you are an existing customer who has already purchased similar products or services from us and we wish to send you our own marketing material, we will only send you communications, promotions, offers, newsletters, and other announcements via email or other personal electronic communication channels if you have explicitly consented to receive such communications, promotions, offers, newsletters, and other announcements.

3. We process your personal data to comply with legal obligations or any reasonable requests from competent law enforcement agents, judicial authorities, agencies, or governmental bodies, including relevant data protection authorities.

We may transfer your personal data to the police or judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your registration or use of the Website, Online Stores, our Social Media Channels, or other communication with us.

4. We may be required to collect and transfer your personal data to financial institutions or payment service providers to allow them to fulfill their legal obligations, such as those related to anti-money laundering and counter-terrorism financing.

5. We process your personal data for statistical analysis to improve our Website, Online Stores, products, and services or to develop new products and services.

6. We may process your personal data to inform a third party in the case of a potential merger, acquisition/split by that third party, even if that third party is located outside the EU.

7. We may process your personal data to preserve our legitimate interests, those of our partners, or a third party, provided your registration or use of the Website, Online Stores, Social Media Channels, or other communication channels can be considered (a) a breach of applicable terms of use or third-party intellectual property or other rights, (b) a threat to the security or integrity of the Website, Online Stores, Social Media Channels, or other communication channels, or (c) otherwise hateful, obscene, discriminatory, racist, defamatory, malicious, harmful, inappropriate, or illegal.

4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

Provisions

1. To process your personal data under the conditions described in this Privacy Policy, we, as the responsible party, require your consent.

2. The processing of your personal data to fulfill an order you have placed through one of our Online Stores is necessary to establish the agreement between you and us.

3. Processing your personal data for the purposes described in clauses 3.3 and 3.4 is necessary for us to comply with our legal obligations.

4. Processing your personal data for the purposes described in clauses 3.1 is necessary for our legitimate interests, which are:

continuous improvements to our Website, Online Stores, Social Media Channels, products, and services to ensure you have the best possible experience;
keeping our Website, Online Stores, Social Media Channels, products, and services safe from misuse and illegal activity;
marketing and promoting our products, services, and brands for the successful commercialization of our products and services.

5. RECIPIENTS

Provisions

1. We do not send your personal data in an identifiable manner to any third party without your explicit consent to do so. However, you understand that if you use our Social Media Channels, your personal data will also be processed by the social media providers. If you purchase something through our Online Stores, a financial institution or payment service provider may also receive your personal data to provide their services.

2. We rely on external data processors to provide the Website and Online Stores, as well as to process your personal data on our behalf. Such external data processors may only process your personal data on our behalf under explicit written instructions from us. We guarantee that all external data processors are selected with due diligence and are obligated to respect the security and integrity of your personal data.

3. We may share your personal data with other entities within our corporate group. However, we ensure that all entities within our group guarantee that all processing of your personal data complies with this Privacy Policy.

6. LOCATION AND TRANSFER

Provisions

1. We process your personal data primarily within the EEA. However, to process your personal data for the purposes outlined in Article 3 above, we may also transfer your data to other entities within our group or to third parties processing data on our behalf, located outside the EEA. Each entity outside the EEA that processes your personal data will be obligated to adhere to adequate security measures regarding the processing of your personal data. These security measures will result from:

the receiving country having legislation in place that can be considered equivalent to the protection offered within the México.
a contractual agreement between us and that entity located outside the EEA. All such entities are parties to a contractual agreement based on the EC Standard Contractual Clauses (controller to controller) (Commission Decision C(2004)5721).

2. We may transfer anonymized and/or aggregated data to organizations outside the EEA. If such a transfer occurs, we ensure that there are safeguards to guarantee the security and integrity of your data, as well as all rights with respect to personal data that you may enjoy under applicable mandatory law.

7. QUALITY ASSURANCES

Provisions

1. We do our utmost to process only the personal data necessary to achieve the purposes outlined in Article 3.

2. Your personal data is only processed for as long as necessary to achieve the purposes described in Article 3 of this Privacy Policy or until you withdraw your consent to process them. Please note that withdrawing consent may result in you no longer being able to use all or part of the Website, Online Stores, Social Media Channels, and other communication channels. We will de-identify your personal data when they are no longer necessary for the purposes described in Article 3, unless there is:

a significant overriding interest on our part, your financial institution, the payment service provider, or any other third party to maintain the identifiable nature of your personal data; or
a legal or regulatory obligation or a judicial or administrative order that prevents us from de-identifying them.

3. A key aspect of our marketing efforts is to make our marketing materials more relevant to you. This means we create a profile about you based on the relevant characteristics described in Article 2 and then use this profile to provide you with communications, promotions, offers, newsletters, and other announcements about products and services that may interest you. Targeted marketing will be based on the information we collect as explained above.

4. We will take appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft, as well as from accidental loss, tampering, or destruction. Access by our staff or external data processors will only occur to the extent necessary and subject to strict confidentiality obligations. However, you understand that safety and security are best-effort obligations that can never be fully guaranteed.

5. If you are registered to receive communications, promotions, offers, newsletters, and other announcements via email or other personal electronic communication channels, you can change your preferences for receiving such communications by visiting our Preference Center ("Preference Center"). The link to our Preference Center will appear in every email or other personal communication we send you.

8. YOUR RIGHTS

Provisions

1. You have the right to request access to all personal data that we process and that relates to you. We reserve the right to charge an administrative fee for multiple subsequent access requests that are clearly submitted to cause us inconvenience or harm.

2. You have the right to request that any personal data relating to you that is inaccurate be corrected free of charge. If a correction request is submitted, such a request must be accompanied by proof of the incorrect nature of the data.

3. You have the right to withdraw your earlier given consent for processing your personal data, in which case Clause 8.4 applies.

4. You have the right to request the deletion of personal data relating to you if they are no longer necessary in light of the purposes described in Article 3 or if you withdraw your consent to process them. However, you should be aware that we will evaluate a deletion request against:

overriding interests of ours, your financial institution, the payment service provider, or any other third party;
legal or regulatory obligations or administrative or judicial orders that may contradict such deletion.

Instead of requesting deletion, you may also request that we limit the processing of your personal data if (a) you contest the accuracy of such data, (b) the processing is unlawful, or (c) the data is no longer needed for the purposes described in Article 3 but you need them for defending yourself in legal proceedings.

5. You have the right to object to the processing of personal data if you can prove that there are serious and justified reasons connected to your particular circumstances that justify such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

6. You have the right to receive from us in a structured, commonly used, and machine-readable format all personal data you have provided to us.

7. If you wish to submit a request to exercise one or more of the rights described above, you can send an email to info@mateco.mx. An email requesting to exercise a right shall not be interpreted as consent to the processing of your personal data beyond what is required to handle your request. Such a request must clearly state which right you wish to exercise and the reasons for it, if applicable. It must also be dated, signed, and accompanied by a digitally scanned copy of your valid identity card proving your identity. If you use the contact form, we may ask you to confirm your identity through a signature and proof of identity.

We will notify you promptly upon receiving such a request. If the request is valid, we will honor it as soon as reasonably possible and no later than thirty (30) days after receiving the request.

If you have a complaint about the processing of your personal data by us, you can contact us via the email address indicated in Clause 8.7. If you are not satisfied with our response, you may file a complaint with the relevant data protection authority, namely the México

NOTE 2: If you would like information on how we process personal data through cookies, social media plugins, pixels, and other tracking technologies, please refer to our Cookie Policy.

1. General

Provisions

3. References to specific laws or regulations shall include any amendments, replacements, or repeals of such laws or regulations, including related executive decisions.

4. We reserve the right to modify, change, or edit the Privacy Policy at our discretion and from time to time. Such modification, change, or edit will be communicated via the Website.

2. TYPES OF PERSONAL DATA WE PROCESS

Provisions

1. Each time you use our Website, Online Stores, and Social Media Channels, we collect:

technical information related to the device you use, such as your IP address, browser type, geographic location, and operating system;
information about your browsing behavior, such as the duration of your visit, links clicked, pages visited, and the number of times you visit a page.

2. When you fill out the contact form on our Website or contact us via email, phone, fax, or Social Media Channels, we collect:

basic identity information you provide, such as your name, email address, postal address, phone number, the company you work for, and your position;
the content of your communication and the technical details of the communication itself (whom you contact, date, and time, etc.);
your preferences regarding receiving our email communications, such as newsletters, promotions, announcements, etc., if you have opted to receive such communications and indicated your preferences in the Preference Center;
publicly available information from your profile on Social Media Channels;
any other personal data you choose to provide to us.

3. When you place an order in one of our Online Stores, as a customer or supplier, we collect:

basic identity information needed to process your order, such as your name, company, position, postal address, and phone number;
details related to the order itself.

Google: www.google.com/intl/en/policies/privacy/
Facebook: www.facebook.com/about/privacy
Yandex: yandex.com/legal/privacy
AddThis/Oracle: www.addthis.com/privacy/

3. PURPOSES OF DATA PROCESSING

Provisions

2. We process your personal data for marketing purposes, that is, so that we or our selected partners can provide you with personalized communications, promotions, offers, and other announcements.

5. We process your personal data for statistical analysis to improve our Website, Online Stores, products, and services or to develop new products and services.

6. We may process your personal data to inform a third party in the case of a potential merger, acquisition/split by that third party, even if that third party is located outside the EU.

4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

Provisions

1. To process your personal data under the conditions described in this Privacy Policy, we, as the responsible party, require your consent.

2. The processing of your personal data to fulfill an order you have placed through one of our Online Stores is necessary to establish the agreement between you and us.

3. Processing your personal data for the purposes described in clauses 3.3 and 3.4 is necessary for us to comply with our legal obligations.

4. Processing your personal data for the purposes described in clauses 3.1 is necessary for our legitimate interests, which are:

continuous improvements to our Website, Online Stores, Social Media Channels, products, and services to ensure you have the best possible experience;
keeping our Website, Online Stores, Social Media Channels, products, and services safe from misuse and illegal activity;
marketing and promoting our products, services, and brands for the successful commercialization of our products and services.

5. RECIPIENTS

Provisions

6. LOCATION AND TRANSFER

Provisions

the receiving country having legislation in place that can be considered equivalent to the protection offered within the México.
a contractual agreement between us and that entity located outside the EEA. All such entities are parties to a contractual agreement based on the EC Standard Contractual Clauses (controller to controller) (Commission Decision C(2004)5721).

7. QUALITY ASSURANCES

Provisions

1. We do our utmost to process only the personal data necessary to achieve the purposes outlined in Article 3.

a significant overriding interest on our part, your financial institution, the payment service provider, or any other third party to maintain the identifiable nature of your personal data; or
a legal or regulatory obligation or a judicial or administrative order that prevents us from de-identifying them.

8. YOUR RIGHTS

Provisions

3. You have the right to withdraw your earlier given consent for processing your personal data, in which case Clause 8.4 applies.

overriding interests of ours, your financial institution, the payment service provider, or any other third party;
legal or regulatory obligations or administrative or judicial orders that may contradict such deletion.

6. You have the right to receive from us in a structured, commonly used, and machine-readable format all personal data you have provided to us.

We will notify you promptly upon receiving such a request. If the request is valid, we will honor it as soon as reasonably possible and no later than thirty (30) days after receiving the request.